Connections (Amazon)

Omni-Channel > Settings > Tab CONNECTIONS

Connections

Connections

  • Refresh (Refresh)
    Click this button to update the list of connections.

  • VIEW
    Click the drop-down list to select the view. All created views are displayed in the drop-down list. Click the Points (Points) button to the right of the VIEW drop-down list to display the context menu and create a view.

    • Points (Points)
      Click this button to the right of the VIEW drop-down list to display the context menu. The following menu entries are available:

      • Create create
        Click this entry to create a view. The Create view window is displayed, see Create view.

      • Rename rename
        Click this entry to rename the selected view. The Rename view window is displayed, see Rename view. This menu entry is only displayed if a view has been selected.

      • Reset reset
        Click this entry to reset all unsaved changes to the settings of the selected view. This menu entry is only displayed if a view has been selected and any changes have been made to the view settings.

      • Publish publish
        Click this entry to publish the view. This menu entry is only displayed if a view has been selected and unpublished.

      • Unpublish unpublish
        Click this entry to unpublish the view. This menu entry is only displayed if a view has been selected and published.

      • Save save
        Click this entry to save the current view settings in the selected view. This menu entry is only displayed if a view has been selected.

        When the settings of a view have been changed, an asterisk is displayed next to the view name. The asterisk is hidden as soon as the changes have been saved.

      • Delete delete
        Click this entry to delete the selected view. A confirmation window to confirm the deletion is displayed. This menu entry is only displayed if a view has been selected.

  • Columns Columns (x)
    Click this button to display the columns bar and customize the displayed columns and the order of columns in the list. The x indicates the number of columns that are currently displayed in the list.


  • Select the checkbox to display the editing toolbar. If you click the checkbox in the header, all connections in the list are selected.

  • [DELETE]
    Click this button to delete the selected connection. This button is only displayed if a single checkbox in the list of connections is selected.

    Deleting a connection is a very complex process and can therefore take a long time.

  • [SYNCHRONIZE]
    Click this button to synchronize the selected connection. This button is only displayed if a single checkbox in the list of connections is selected. The Sync triggered pop-up window is displayed.

    Sync triggered

  • [DISABLE]
    Click this button to disable the selected connection(s). This button is only displayed if the checkbox of at least one active connection is selected.

  • [ENABLE]
    Click this button to enable the selected connection(s). This button is only displayed if the checkbox of at least one inactive connection is selected.

  • Edit (Edit)
    Click this button to edit the selected Amazon connection. This button is only displayed if a single checkbox in the list of connections is selected. Alternatively, you can click directly a row in the list to edit a connection. The Edit connection view is displayed, see Edit Amazon connection.

The list displays all available connections. Depending on the settings, the displayed columns may vary. All fields are read-only.

  • Name
    Connection name.

  • Status
    Connection status. The following statuses are available:

    • Status Active
      The connection is enabled and data is being synchronized via the connection.
    • Status Inactive
      The connection is disabled and no data is being synchronized via the connection.

  • Order/Return have errors
    Indication whether errors have occurred in orders or returns:. The following options are available:

    • Yes
      Errors have occurred.
    • No
      No errors have occurred.

  • Driver
    Driver name.

  • ID
    Connection identification number. The ID number is automatically assigned by the system.

  • Add (Add)
    Click this button to add an Amazon connection. The Create connection view is displayed, see Create Amazon connection.

Create view

Omni-Channel > Settings > Tab CONNECTIONS > Button Points > Menu entry create

Create view

  • Name
    Enter a name for the view.

  • [CANCEL]
    Click this button to cancel creating a view. The Create view window is closed.

  • [SAVE]
    Click this button to save the new view and display it in the VIEW drop-down list. The Create view window is closed.

Rename view

Omni-Channel > Settings > Tab CONNECTIONS > Button Points > Menu entry rename

Rename view

  • Name
    Click this field to edit the view name.

  • [CANCEL]
    Click this button to cancel renaming the view. The Rename view window is closed.

  • [SAVE]
    Click this button to save the changes and display it in the VIEW drop-down list. The Rename view window is closed.

Create Amazon connection

Omni-Channel > Settings > Tab CONNECTIONS > Button Add

Create connection

  • Back (Back)
    Click this button to close the Create connection view and return to the connection list. All changes are rejected.

  • Name
    Enter a connection name.

  • Apply (Apply)
    Click this button to apply the entered connection name. This button is only displayed if the connection name has not yet been confirmed.

  • Edit (Edit)
    Click this button to edit the connection name. This button is only displayed if the connection name has been confirmed.

  • Driver
    Click the drop-down list and select the Amazon driver. All installed drivers are displayed. The Credentials section is displayed below the drop-down list.

    Drivers are licensed and must be acquired via the app store or the corresponding e-commerce partner platform. The applicable driver credentials to establish the connection are obtained when acquiring the corresponding license.

Credentials

Create Amazon credentials

  • Seller ID
    Enter your merchant token as provided in your Amazon seller account.

  • Access token
    This field is locked and cannot be changed manually. The access token is filled automatically once the Actindo authorization process has been successfully completed in your Amazon seller account, see Create an Amazon connection.

  • [AUTHORIZE]
    Click this button to start the Actindo authorization process in your Amazon seller account.

  • Amazon marketplace
    Click the drop-down list and select the applicable marketplace.

  • [SAVE]
    Click this button to save the connection.

Edit Amazon connection

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection

Edit Amazon connection

  • Back (Back)
    Click this button to close the Edit connection view and return to the connection list. All changes are rejected.

  • Name
    Connection name. Click the button Edit (Edit) to the right of the name to edit it.

  • Edit (Edit)
    Click this button to edit the connection name.

  • Apply (Apply)
    Click this button to apply the changes to the connection name. This button is only displayed if you are editing the connection name.

  • Created DD/MM/YYYY
    Creation date of the connection. This field is read-only.

Edit Amazon connection – Credentials

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Credentials

Edit Amazon credentials

  • Driver
    Driver name. For Amazon, the Amazon driver is displayed. This drop-down list is read-only.

Credentials

  • Seller ID
    Click to edit your merchant token.

  • Access token
    This field is locked and cannot be changed manually. The access token is filled automatically once the Actindo authorization process has been successfully completed in your Amazon seller account, see Create an Amazon connection.

  • [AUTHORIZE]
    Click this button to start the Actindo authorization process in your Amazon seller account.

  • Amazon marketplace
    Click this drop-down list and select the applicable marketplace.

  • [SAVE]
    Click this button to save any changes made.

Edit Amazon connection – Settings

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Settings

Edit Amazon settings

The Settings tab is composed of the following settings entries:

Offers

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Settings > Menu entry Offers

Offers

Offers

  • Toggle Apply from default
    Disable this toggle if you do not want to apply the default value to the FBA offers. By default, this toggle is enabled. The Update stock for 'Fulfillment by Amazon (FBA)' offers toggle is unlocked.

  • [Save]
    Click this button to save any changes made.

  • Toggle Update stock for 'Fulfillment by Amazon (FBA)' offers
    Enable this toggle to manage the stock for FBA offers also via Actindo. By default, this toggle is disabled.

Order import

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Settings > Menu entry Order import

Order import

Order import

  • Toggle Apply from default
    Disable this toggle if you do not want to apply the default value to MFN and FBA offers. By default, this toggle is enabled. All Order import settings are unlocked.

  • [Save]
    Click this button to save any changes made.

'Merchant Fulfilled Network' (MFN) orders

Configure the following options to determine the 'Merchant Fulfilled Network' (MFN) orders to be imported:

  • Toggle Import 'Merchant Fulfilled Network' (MFN) orders.
    Disabled this toggle if you do not want to import 'Merchant Fulfilled Network' (MFN) orders. By default, this toggle is enabled.

  • Toggle Import 'Prime by Merchant' orders.
    Disabled this toggle if you do not want to import 'Prime by Merchant' orders. By default, this toggle is enabled.

  • Import MFN orders from
    Enter a date from which to import the orders. The valid date format is DD.MM.YYYY. If no date is selected, the orders of the last 90 days are automatically imported.

  • Calendar (Calendar)
    Click this button and select a date from which to import the others.

'Fulfillment by Amazon' (FBA) orders

Fulfillment by Amazon (FBA) orders are also called Amazon Fulfilled Network (AFN) orders.

Configure the following options to determine the 'Fulfillment by Amazon' (FBA) orders to be imported:

  • Toggle Import 'Fulfillment by Amazon' (FBA) orders.
    Disabled this toggle if you do not want to import 'Fulfillment by Amazon' (FBA) orders. By default, this toggle is enabled.

  • Toggle Mark 'Fulfillment by Amazon' orders as shipped during import and disable warehousing.
    Disabled this toggle to prevent that the warehousing and the shipping for the FBA order is managed in Actindo. By default, this toggle is enabled.

  • Toggle Is the VAT calculation service (VCS) enabled?
    Enable or disabled this toggle to specify if this feature is active in Amazon. If the VCS is disabled, the prices in the FBA reports are gross; if the VCS is enabled, the prices are net. By default, this toggle is disabled.

  • Import FBA orders from
    Enter a date from which to import the orders. The valid date format is DD.MM.YYYY. If no date is selected, the orders of the last 90 days are automatically imported.

  • Calendar (Calendar)
    Click this button and select a date from which to import the others.

Addresses

  • Packing station address layout
    Click the drop-down list and select the position of the customer number if you use a packing station as address. The following options are available:
    • Customer number in address line
    • Customer number in company

Order export/invoice upload

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Settings > Menu entry Order export/invoice upload

Order export/invoice upload

Order export/invoice upload

  • Toggle Apply from default
    Disable this toggle if you do not want to apply the default value to order export and invoice upload. By default, this toggle is enabled. All Export shipments and Export invoices checkboxes are unlocked.

  • [Save]
    Click this button to save any changes made.

Export shipments


  • Select the checkboxes of all marketplaces for whose orders you want to export the shipments. You can specify the marketplaces for B2B orders in the B2B orders section and for B2C orders in the B2C orders section. All available marketplaces from Amazon are displayed in the list.

Export invoices


  • Select the checkboxes of all marketplaces for whose orders you want to export the invoices. You can specify the marketplaces for B2B orders in the B2B orders section and for B2C orders in the B2C orders section. All available marketplaces from Amazon are displayed in the list.

Shipping provider mapping

Omni-Channel > Settings > Tab CONNECTIONS > Select Amazon connection > Tab Settings > Menu entry Shipping provider mapping

Shipping provider mapping

Shipping provider mapping

  • [Save]
    Click this button to save any changes made.

  • UCS shipping provider
    Click the drop-down list and select the applicable shipping provider for the corresponding shipping option. All available shipping providers are displayed in the list.
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